Payroll errors happen — and Atto is here to help you resolve them efficiently while staying compliant. Whether you’re correcting an overpayment, underpayment, or informational error, here’s how to handle it based on the situation and timing.
Common Payroll Correction Scenarios
1. Employee Overpayment
Current Quarter: Can be adjusted in a future payroll or handled with a void.
Previous Quarter: Requires a void and an amendment to ensure tax filings are corrected.
2. Employee Underpayment
Current Quarter: Can be corrected with a future payroll or an off-cycle payroll run.
Previous Quarter: Requires a correction via off-cycle payment and an amendment.
3. Employee Taxed in the Wrong State
Current Quarter: Submit a void and reissue the payroll with the correct tax jurisdiction.
Previous Quarter: Submit a void, reissue, and request an amendment.
4. Informational Updates (e.g., name, address, SSN)
Current Quarter: Most can be updated directly in the account settings, but some changes may require support or additional documentation.
Previous Quarter: May require amendments depending on the data and agency requirements.
🔗 Related articles:
Need more help?
Just message us via in-app chat or reach out to our team — we’ve got you.