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How to void an invoice

Void an invoice when it should no longer be payable. The invoice remains in your records but is excluded from revenue totals.

Before you void an invoice

Make sure you’ve selected the correct invoice. Voiding changes its status and how it is included in reporting.

Void the invoice

  1. Open the invoice.

  2. Select Update Status.

  3. Select Void.

  4. Optionally enter a Reason for voiding.

  5. Select Void Invoice.

The invoice is marked as Void, becomes non-payable, and is excluded from revenue totals.

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