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Understand invoice statuses

Each invoice has a status that shows where it is in the billing and payment process.

Most invoices move from Draft to Open, then Sent and Paid. Their status may also change when a payment is recorded, the due date passes, or the invoice is voided.

Before the invoice is sent

  • Draft — saved but not finalized. You can review, edit, and send it later.

  • Open — finalized but not yet sent to the Customer.

After the invoice is sent

  • Sent — sent to the Customer and awaiting payment.

  • Overdue — still has an unpaid balance after its due date.

When payments are recorded

  • Partially Paid — part of the total has been paid. Check Total Paid and Total Due for the remaining balance.

  • Paid — the full invoice total has been recorded as paid.

When an invoice is voided

  • Void — no longer payable and excluded from revenue totals.


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