How to Add More Seats to Your Atto Subscription

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If you're expanding your team, you might need to add more users to your Atto account. Here's how to purchase additional seats quickly and ensure everyone has access:

  1. Log In: Visit the Subscription Dashboard and sign in as the account owner.

  2. Navigate: Go to the 'Manage Seats' section.

  3. Add Seats: Click on "Purchase Seats" and enter the number of additional seats you need.

  4. Check Costs: Review the cost per user and total amount, including taxes.

  5. Confirm: Click "Complete Purchase" to finalize.

Key Points to Remember

  • Prorated Billing: You'll only be charged for the part of the billing period left at the time of purchase.

  • Immediate Charge: The cost for the new seats will be charged immediately, covering up to the end of the current billing period.

Managing Your Team

  • Pending Invites: If you've invited new members but didn't have enough seats, they will automatically join your team once you add the new seats.

  • Subscription Updates: At the start of each billing cycle, your subscription will be automatically adjusted to match the actual number of active users, removing any unused seats to ensure you only pay for what you need.

By following these steps, you can ensure your team has the access they need as it grows.

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