If your Atto subscription has become inactive, you can quickly reactivate it depending on your billing status. Follow the appropriate steps below:
Reactivating After the Billing Period Has Ended
If your billing period has ended and you no longer have access to the subscription dashboard, follow these steps to restart your subscription:
1. Go to Atto Subscription Page and log in.
2. Select the plan that fits your business needs.
3. If needed, adjust the number of users by clicking Manage Seats, then move to the next step.
4. Add any extra features, such as Payroll services for U.S. businesses if applicable, and proceed to the payment page.
5. Enter your billing information, review your purchase summary, and switch billing options if necessary.
6. Click Complete Purchase to finalize your subscription and regain access to all Atto features.
Reactivating Within the Same Billing Cycle
If you canceled your subscription but are still within the current billing cycle:
1.Log in to your Atto account.
2. Go to the Subscription Page and click Reactivate under your plan.
3.Optionally, adjust your plan details (e.g., the number of users) or update your payment information.
4. Confirm the changes to complete your reactivation.
What to Expect After Reactivation:
•Immediate Access to your chosen plan’s features.
•Billing Continuation:
•If you’re still within the billing cycle, your previous billing schedule resumes.
•If your billing period ended, a new billing cycle starts from the reactivation date.
This article ensures that you can easily reactivate your Atto subscription and get back to managing your team with minimal interruption.