To enable location tracking in Atto, users need to allow the app access to their device’s location services. This ensures accurate tracking based on your company’s location settings.
Below are the steps for setting up permissions on both iOS and Android.
For iOS Devices
Open the Settings app
Go to Privacy & Security > Location Services
Select Atto from the list
Set Allow Location Access to one of the following:
Always – Tracks location in real time, even when the app is running in the background
While Using the App – Tracks location only when the app is open
(Optional) Enable Precise Location for higher accuracy
For Android Devices
Open the Settings app
Tap Location
Tap App permissions or App location permissions
Select Atto from the app list
Choose the level of access:
Allow all the time – Tracks location in real time, including when the app is minimized
Allow only while using the app – Tracks only when Atto is open in the foreground
If you have a work profile, tap Advanced before accessing Location settings.
Tips for Better Accuracy
Enable Wi-Fi – Even if you’re not connected, Wi-Fi scanning improves GPS accuracy
Ensure Strong Signal – Cellular data or Wi-Fi must be active for consistent tracking
Avoid Signal Blockers – Try to keep your device clear of thick walls or metal objects
Need more help?
Just message us via in-app chat or reach out to our team — we’ve got you.