Yes — account owners are included in your Atto subscription and require a paid seat. This ensures they have unrestricted access to manage and support the team effectively.
Why Account Owners Are Included in Billing
Full Feature Access
To manage your team without limitations, account owners need access to every feature in the platform — from timesheets to reports and user permissions.
Management Responsibilities
Account owners typically oversee all aspects of the account, including:
Timesheet Oversight – Reviewing and editing work hours and manual entries.
Location Monitoring – Viewing real-time location updates and history reports.
Team Communication – Using in-app messaging and managing user roles and access.
Why This Matters
Billing the account owner ensures there are no feature restrictions that could limit their ability to:
Supervise team operations
Ensure payroll accuracy
Support day-to-day team activity
It’s a standard part of team-based subscriptions and helps maintain transparency and control across the account.
Need more help?
Just message us via in-app chat or reach out to our team — we’ve got you.