If you’ve received an email from Atto about a payroll processing issue, don’t worry — we’re here to help you resolve it quickly. Follow the steps below to get back on track:
1. Review the Email
Start by carefully reading the email you received. It may include:
A clear explanation of the issue
Steps you can take to resolve it
A deadline or next action required
Make sure you understand the message before proceeding.
2. Contact Atto Support
If you’re unable to resolve the issue based on the instructions in the email, reach out to our team for assistance.
Email: [email protected]
3. Include the Right Details
When contacting support, please include:
A description of the issue
Any error messages you received
The name(s) of affected employee(s)
Screenshots, if available
The more detail you provide, the faster we can assist you.
Need more help?
Just message us via in-app chat or reach out to our team — we’ve got you.