Why isn’t a team member’s location updating in real-time?

Several factors can cause a team member’s location to not update in real time, including:

• User does not have an active connection, either WiFi or Cellular
• User has logged out of their Atto account while on the clock
• They're stationary within a job site or specific location
• Location permissions are disabled in their device
• Device is on airplane mode
• Device is running critically low on battery
• Device has run out of power or is turned OFF
• Device is too hot or too cold