How to enable location tracking permissions
For location tracking to work, users need to allow Atto access to their device’s location services. To do so:
On iOS:
- Open your device’s Settings app
- Go to Privacy > Location Services
- Select Atto from the list of apps
- Set Allow Location Access to “Always” or "While Using," depending on your account's settings.
- Enable "Precise Location"
NOTE: Location access is required to be set to “Always” to ensure maximum accuracy and reliability. Setting location access to “While Using the App” will not allow Atto to track a user’s location in real-time.
On Android:
- Open your device’s Settings app
- Go to Security & Location > Location
- If you don't see "Security & location," tap Location
- If you have a work profile, before you tap Location, tap Advanced.
- Go to App Level Permissions
- Select Atto from the list of apps
- Set location access to "Allow all the time" or "Allow only while using the app," depending on your account's settings.
To ensure greater location tracking accuracy, turn on Wi-Fi or let your device look for Wi-Fi networks. Scanning for Wi-Fi helps find your device's location more accurately.