How to enable location tracking permissions

For location tracking to work, users need to allow Atto access to their device’s location services. To do so:

On iOS:

Open your device’s Settings app
Go to Privacy > Location Services
Select Atto from the list of apps
Set Allow Location Access to “Always” or "While Using," depending on your account's settings.
Enable "Precise Location"

NOTE: Location access is required to be set to “Always” to ensure maximum accuracy and reliability. Setting location access to “While Using the App” will not allow Atto to track a user’s location in real-time.

On Android:

Open your device’s Settings app
Go to Security & Location > Location
1. If you don't see "Security & location," tap Location
2. If you have a work profile, before you tap Location, tap Advanced.
Go to App Level Permissions
Select Atto from the list of apps
Set location access to "Allow all the time" or "Allow only while using the app," depending on your account's settings.

To ensure greater location tracking accuracy, turn on Wi-Fi or let your device look for Wi-Fi networks. Scanning for Wi-Fi helps find your device's location more accurately.